Information We Collect

When you contact us or book a repair service, we may collect the following information:

• Full Name
• Phone Number
• Email Address
• Service Address in Kuwait
• Appliance Details (Air Conditioner, Refrigerator, or Washing Machine)
• Any additional information you choose to provide

We may also collect technical information such as your IP address, browser type, device information, and website usage data to improve our website and services.

How We Use Your Information

Your information is used to:

• Schedule repair appointments
• Provide AC, refrigerator, and washing machine repair services
• Respond to your questions and service requests
• Improve customer support
• Send appointment confirmations and service updates
• Improve the quality and performance of our website

We never sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand visitor behavior and improve website performance. You can disable cookies through your browser settings if you prefer.

Data Security

We use appropriate security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. Although we take every reasonable precaution, no internet transmission or electronic storage system is completely secure.

Third-Party Services

Our website may include links to third-party websites, including Google Maps and social media platforms. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing personal information.

Data Retention

We retain your personal information only for as long as necessary to provide our repair services, meet legal obligations, resolve disputes, and improve customer support.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your personal data where legally applicable
• Contact us with any questions regarding your privacy

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page, phone number, or email address listed on our website.

We proudly provide professional home appliance repair services throughout Kuwait, including Air Conditioner Repair, Refrigerator Repair, and Washing Machine Repair. Thank you for trusting us with your home appliance service needs.